Location: West Chester, PA
POSITION SUMMARY:
As part of the Talent Acquisition team, this employee is responsible the audits, compliance, and onboarding of PHRG installation partners. The Installation Partner Support Agent tracks and oversees initial and ongoing compliance requirements for installers, including reviewing and approving insurance documents and licensure.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
The following statements reflect the general duties and responsibilities considered necessary to perform the essential functions of the job, and should not be considered as a detailed description of all the work requirements of the position. Power Home Remodeling may change the specific job duties with or without prior notice based on the needs of the organization.
- Reviews and analyzes installer onboarding packets, evaluating what information is needed, and following up with additional parties as needed.
- Ensures accuracy of Installers' Nitro profiles.
- Ensures installer compliance of Motor Vehicle Records and Criminal Background Checks, and issues suspensions as necessary.
- Maintains compliance of installers' files and licenses.
- Must be able to sit at a desk and speak on the phone for eight hours per day.
- Other duties as assigned from time to time.
CORE COMPETENCIES:
The Installation Partner Support Agent must be extremely organized, detail-oriented, and be able to manage multiple projects simultaneously. Must be able to work well in a team environment and be self-motivated.
REQUIRED EDUCATION AND EXPERIENCE:
- Bachelor's Degree (preferred) or relevant work experience.
- Resourceful problem-solving abilities.
JOB REQUIREMENTS:
- Strong communication skills.
- Strong computer skills.
- Strong organizational skills.
- Familiarity with navigating web-based platforms such as social media sites and other search engines.
- Capable of working in a fast-paced environment.
WORK ENVIRONMENT:
The Installation Partner Support Agent works in an office setting. Some travel is required.
COMPENSATION & BENEFITS:
- Full medical, dental, life, and disability insurance plans that can be tailored to you and your family’s specific needs
- This is an exempt position
- Competitive Salary
- Subsidized child care and fertility benefits
- Paid parental leave
- Free health screenings & rewards for participation in wellness programs
- A comprehensive 401(k) retirement savings program, matched by Power
- Ample paid vacation and holidays
- An employee-relief fund
- Year-round events and activities, including an all expenses-paid music festival in Cancun, Mexico for you and a significant other
- Year-round volunteer opportunities
- Personal development - We provide books, courses and opportunity to attend leadership conferences
- Artfully designed office spaces & relocation opportunities
Power Home Remodeling Group is an equal opportunity employer, and we are committed to hiring a diverse and talented workforce. If you have a disability or special need that requires accommodation, please submit the accommodation request to recruiting@powerhrg.com