You can find each of our local and state licenses and our insurance policy here.

Yes, that’s us! Our employees will always be wearing our Power logo and have their Power ID badge on them.

So why are we out and about in your neighborhood? Well, we understand that exterior home remodeling isn’t the most exciting thing to spend your time looking into. But we know how important it is to the value of your home, so we take a bit of a proactive approach—if we are working in the area, we may introduce ourselves and offer free estimates or information.

If you have any concerns about Power representatives in your area, please contact our Customer Support department.

The only warranty specific to your property is for roofing. The manufacturer should mail it to you directly within 6 months of installation. If you don’t receive your warranty in 6 months, contact our Service department and we will assist.

Power includes a lifetime labor warranty on all of its installations. That means if anything comes up as a result of the installation, you are covered. Period.

The products installed by Power are manufactured and warrantied by leading external partners, with which Power has longstanding relationships. Power facilitates manufacturer’s warranty claims on behalf of our customers/homeowners.

Regardless of your needs, the only place you’ll need to call for support is Power.

First of all, congratulations! Second, just follow these simple steps:

1. Give your project number and documentation (which can be found on Project Pulse or by calling Customer Support) to the new homeowner.

2. Let them know they can simply contact us within 30 days of taking ownership and Power will handle the rest. Or, they can review the manufacturer’s warranty and follow the steps laid out in the warranty.

3.  Keep in mind, each product comes with its own unique warranty, and not all manufacturer’s warranties are transferable. When the new homeowners call us, we will review the status of everything and ensure they have all the info they need moving forward in their new home.

We’ve put together a page of resources to help you apply for applicable tax credits here.

Once you receive approval, your lender will email your account details along with contact information.

Some of our lending partners allow multiple projects to be combined under one installment loan within a predetermined time frame. Others offer standard installment loans which would require a separate monthly installment for each project.

Payment in full is always due upon substantial completion of the project. If using our monthly payment option, the first bill will be due no sooner than 30 days after installation.

We accept VISA, MasterCard and Discover as a form of credit card payment.

Please note that you can pay Power directly by credit card.  However, using a credit card is not an acceptable form of payment for monthly installments through our lending partners

Your pre-installation inspector will prep you for the steps you need to take for your specific project. If you are unsure, you can always call our Customer Support department for help.

It’s up to you, but it will be loud throughout the day, so if fireworks, thunderstorms, and other loud noises make your pets uneasy, it might be best to arrange a spa day for them on the day of our install.

If your animals will be staying in the home, please keep them in a secured room. We will be in and out of the house, and if you have a window or door project, we will be opening up the exterior walls. If they are roaming around, there’s a chance they could get out.

No. We clean up everything until you are completely satisfied.

No. Project Pulse is a web app not downloaded directly, so it will not take up space on your device.

Yes. Each homeowner may receive their own link.

It works on both Apple and Android products, phones, tablets, and desktop computers. Basically, everything except your microwave.

Yes. Your link is sent using a secure encrypted Internet connection so it cannot be accessed by any third party. However, if you share your link with someone else, they will be able to see your information.

Yes. All of your projects will be tracked via the same Project Pulse link.

Yes. Click on your name under the menu and change the language to Spanish. (Haga clic en su nombre debajo del menú y cambie el idioma a español.)

Yes. Pulse works with most screen reading apps.

First, double check that both the bottom and top sashes are closed all the way. Then make sure you’ve got the locks in an unlocked position when you are closing the window. Last, double check that the interlock on the back of the spacers was not accidentally engaged.

All of our Double Hung Windows tilt in and you can remove the sash from each of our slider windows for easy cleaning.

Use warm water and dish soap for the vinyl.

Use glass cleaner for the glass—spray onto a rag or paper towel, not directly on the glass.

Half screens can be rotated out of frame as long as the slide bolts are pulled in to disengage screen frame from window frame.

Full screens are held in with compression springs, so push the screen to the left side in order to free up the opposite corner, then drop the top out of the frame.

You can also just watch this video, which will walk you through the steps.

You can find your identification number on the spacer in between the panes of glass. This video shows you exactly where.

It’s easy to confuse normal convection with a drafty window. This video shows you how to tell the difference.

Follow the steps outlined in this video to determine whether your windows are experiencing seal failure or simply collecting condensation. If this video does not resolve your issue, please let us know by calling our Service department.

Sometimes temperature swings affect door hardware and the door and deadbolt can feel less aligned. Follow these steps to knock it back into place:

Lift up on the handle while closing the door to get it aligned if it’s a vertical issue

If aligned but not engaging, put pressure on the slab while closing to get the deadbolt

If you’re still encountering a problem, call our Service department.

Service department:

888-736-6335 – Dial 2 when prompted

There are many local and state tax credits and rebates from your local utility but they change frequently, so do some research when you are shopping for panels.

There is a Federal Solar Rebate available to homeowners in all 50 states through 2032 who purchase and install new solar panels in their primary or secondary home.

If your solar panels don’t produce enough energy, your home will make up the difference using energy from the grid.

Yes, but depending on the cloud cover, they may perform at 10%-25% capacity.

No. Our system is built to accommodate all four seasons, so all winter long the power of the sun will let you binge-watch your favorite shows with microwave popcorn while doing the laundry.

It depends on the condition of your roof. Installing your solar system on a roof that needs to be replaced is a costly mistake, so we always provide a roof inspection during our consultation. We never install solar panels on roofs in poor condition and if yours needs replacing, we’d do so prior to installing the solar panels.

No. You’ll still be attached to the grid so that your home will still have a source of energy if your solar panels aren’t producing enough. Sometimes this happens when there is an unusually warm or cold month or if the headcount in your home increases. That means you will continue to get a bill from your utility provider.

Yes and no. Solar panels make electricity from the sun so during daylight hours you will be running on the power of the sun. However, you would also need a battery to draw the power for darker hours.

The real estate market is hard to pin down but a widely cited 2019 Zillow study showed that homes with solar panels sold for 4.1% more than those without. With energy prices on the rise, that number is sure to go up.

888-736-6335 – Dial 2 when prompted

888-736-6335 – Dial 1 when prompted

mediarelations@powerhrg.com

484-482-4805– Dial 1 when prompted

CORPORATE HEADQUARTERS

2501 Seaport Drive
Fourth Floor
Chester, PA 19013
 Maps & Directions

Toll-free: 888-736-6335
Phone: 610-874-5000
Fax: 610-874-5030